
Elevated Service • Expert Advice
Concierge Service
Our Shetler Fine Jewelers team is committed to excellence in client service, and we take great care in treating our clients as we would our closest friends.
We place an emphasis on delivering expert advice and an elevated experience in an intimate retail setting.
Our concierge services include complimentary beverage service and onsite jewelry sparkling, as well as, curbside pickup, home and office delivery, complimentary shipping, and gorgeous giftwrap.
We invite you to schedule an in-store visit, virtual shopping consultation, or private appointment in our exclusive showroom, “Prive”.

call or text us at: (210) 826-0660
Appointment Services
At Shetler Fine Jewelers we place an emphasis on delivering expert advice for your diamond and bridal jewelry decisions. Not sure where to start? Schedule an in-store or online appointment with a Shetler Stylist. We are here to help!

Repair Services
Resizing • Restoration • Refinishing • Repurposing
Our jewelry repair services include:
- Resizing jewelry.
- Chain and clasp repair.
- Pearl and bead restringing.
- Cleaning, polishing, and refinishing.
- Restoration of existing pieces.
- Repurposing of older pieces/stones
Our watch repair services include:
- Battery, crystal, strap, and stem replacement.
- Movement demagnetization and calibration.
- Time and pressure testing.
- Cleaning, polishing, and refinishing.
Custom Design services

Booking
Use our booking form, call, or email to schedule your in person design meeting.

Concept/Design
The first step in designing your piece is to step in store or contact us by phone or by email. We encourage you to bring your ideas and your sources of inspiration. We will work together making copious notes, creating sketches, and envisioning the possibilities.

Sketching/CAD
We will take your design to the next dimension — literally and figuratively. Through our computer-aided design you will be better equipped and empowered to visualize your fine jewelry piece once it's expertly crafted.

Casting/production
After client approval of your custom design, a mold is created in-house using one of our state-of-the-art 3D printers. The resulting cast of jewelry is created by pouring precious metals into the negative space with the mold. The pre-finished piece is polished, gems are set, and polished again.

Presentation
This bespoke process culminates in your final presentation at our in-house studio complete with a celebratory toast!

Guarantee Your Purchase
Fine jewelry guarantee
When you make a purchase from Shetler Fine Jewelers, there is nothing more important to us than your peace of mind and complete satisfaction. In addition to our expertise and carefully curated inventory collection, we offer generous replacement and lifetime diamond trade in programs, as well as documented jewelry care and inspection.

Invest in timeless value
Precious metals and coins
We are pleased to inform you that Shetler Fine Jewelers is an authorized dealer of precious metals. Since aquiring Medlars Jeweler Masters a few years ago, we have upheld their esteemed tradition of trading coins and bullion. Our expert team is proficient in handling estates, and we offer highly competitive pricing for trades of any size.

Buy Now, Pay Over Time
Financing
Take advantage of specialized fine jewelry financing based on credit approval, as well as the option of splitting payments between cash, credit card, and financing.
Our financial partner is Synchrony and whether you are seeking special interest free financing offers to save or you are desiring the flexibility of future payments and deferred interest to upgrade your purchase, we are here to help. For more information click here or visit us in-store at Shetler Fine Jewelers to apply today.
Synchrony card features and benefits include:
- A dedicated credit line to use again and again.
- Convenient monthly payments.
- Ease of online and mail-in payment options.
- 24/7 access to account info.
- Special offers on future purchases.
Please call or email us to schedule your personalized shopping experience complete with financing details and expert guidance on keeping your purchase within your defined budget.
*Subject to credit approval. Minimum monthly payments required. See store for details. We reserve the right to alter or discontinue these offers at any time.

Your Jewelry Tells the Stories of Your Life... We Encourage You to Protect Your Purchases!
Insurance
We have arranged for Jewelers Mutual Insurance Group, since 1913 the only insurer dedicated exclusively to jewelry, to bring our customers valuable information about helping to protect your purchase. Jewelers Mutual offers...
- Worldwide coverage against loss, theft, damage, and mysterious disappearance that often goes beyond standard homeowners insurance and warranties
- Flexibility to work with the jeweler of your choice in the event of a claim
- Repair or replacement with same kind and quality should your piece ever need it
- Protects against loose stones while they are set by your jeweler
- Affordable rates and flexible deductible options
- Certified (GIA) gemologists on staff whose passion and specialty is jewelry

Have a question?
Send us a message